Resolution for Problem Viewing Website using America Online Software
If you use America Online you may ask your self, why do images look blurry, blotchy or speckled; why do color ranges appear striated; why are graphics partially rendering and/or appearing with black bars on them?
America Online utilizes a graphics compression software. This graphics compression software converts normal web graphic formats such as .jpg to a proprietary Johnson-Grace image format with the extention .ART. This conversion can lead to images failing to download completely, or appearing blotchy and blurry, with striated colors.All AOL members have the option of deselecting the utilization of this proprietary graphics compression software.
To get the most from your internet viewing experience, change your settings on your AOL browser. Here's how:
" AOL 3.0: Start AOL, click on MEMBERS. On the drop down menu click PREFERENCES. Double click the WWW icon. On the tabbed menu, click on the WEB GRAPHICS tab, on the right. Uncheck the box "Use compressed graphics." Press "OK."
" AOL 4.0, 5.0: Click
on MY AOL. On the drop down menu click PREFERENCES. Double click the WWW icon.
On the tabbed menu, click on the WEB GRAPHICS tab, on the right. Uncheck the
box "Use compressed graphics." Press "OK."
" AOL 6.0: Start
AOL. Under "AOL Anywhere" choose the "Settings"
drop down menu. Select "Preferences," then "Internet
Properties (www)," then "Internet Options,"
then "Web Graphics." Click on "Never
Compress Graphics." Click "Apply,"
then click "OK" .
" AOL 7.0: Start
AOL. Choose the "Settings" drop down menu. Select
"Preferences," then "Internet Properties
(www)," then "Internet Options,"
then "Web Graphics." Click on "Never
Compress Graphics." Click "Apply," then click "OK"
.
" AOL 8.0: Start AOL. Choose the "Settings" drop down menu. Select "Preferences," then "Internet Properties (www)," Then click on the "Web Graphics" tab. Choose "Never compress graphics" then click "OK".
My images still appear blurry! Nothing has changed. What should I do?
Your browser has stored pages that
you have recently visited on your computer in order to serve them to you faster,
and it has stored copies of the compressed version of the images. In order to
clear your CACHE (the temporary storage area) you need to:
" AOL 3.0: Start
AOL, click on MEMBERS. On the drop down menu click PREFERENCES. Double click
the WWW icon. On the tabbed menu, click on the GENERAL tab, on the left. Near
the bottom under "History," click on "Clear History." Right
above that, under "Temporary Internet Files," depress the button "Delete
Files." Under "Settings," you can choose to see the latest version
of a web site every time.
" AOL 4.0, 5.0: Start
AOL, click on MY AOL. On the drop down menu click PREFERENCES. Double click
the WWW icon. On the tabbed menu, click on the GENERAL tab, on the left. Near
the bottom under "History," click on "Clear History." Right
above that, under "Temporary Internet Files," depress the button "Delete
Files." Under "Settings," you can choose to see the latest version
of a web site every time.
" AOL 6.0: Start
AOL. Under "AOL Anywhere" choose the "Settings" drop down
menu. Select "Preferences," then "Internet Properties (www),"
then "Internet Options," then "General." Under "History,"
choose "Clear History" or you can set your "Days to Keep Pages
in History" to zero (0).
" AOL 7.0: Start AOL. Choose the "Settings" drop down menu. Select "Preferences," then "Internet Properties (www)," then "Internet Options," then "General." Under "History," choose "Clear History" or you can set your "Days to Keep Pages in History" to zero (0).
" AOL 8.0: Start AOL. Choose the "Settings" drop down menu. Select "Preferences," then "Internet Properties (www)," then "General." The general tab will most likely be selected by default. Under "History," choose "Clear History" or you can set your "Days to Keep Pages in History" to zero (0).
